CustomerService@isbtexas.bank

Email us anytime at the above address.

Keeping Your Money Safe

Unfortunately, fraudsters commonly use the phone numbers of financial institutions like banks, credit unions, and financial services firms to trick unsuspecting customers into providing them with crucial account information. While financial institutions monitor fraud reports regularly act quickly to notify their customers, it is nearly impossible to identify unreported phone spoofing attempts.
Keep in mind that Interstate Bank will NEVER ask for your user name, passwords, account number, debit card number, PINs, or security/pass codes through unsolicited emails, texts, pop-up windows and in this case, phone calls. If we contact you about fraud on your account, we will only ask for limited account information for verification purposes to ensure we are speaking to the correct person. If you are ever suspicious about an inbound phone call, hang up and call Interstate Bank customer service at 806.331.6000.
The scammers behind phone spoofing can be extremely convincing. The best defense against falling prey is to stay alert, trust your instincts, and educate yourself about common fraud tactics.